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WOW Customer Service Workshop

Level up your customer experience

 

 

 

WOW Customer Service Workshops

 

 

WOW customer service ripples from the inside out.

 

 

Traditional Customer Service focuses on meeting expectations. These are things like; speed, accuracy, knowledge, and of course the solution.

 

WOW Customer Experience goes beyond those foundations and focuses on creating a memorable, positive experience. These are things like; surprise and delight, elevate moments, and personal emotional connections [PECs].

Discover the value of embedding WOW customer service into your company culture
Understand the core tenets and benefits of focusing on a WOW employee experience (EX) and customer experience (CX).

Use our 7 proven tools and techniques to develop your own unique WOW EX/CX plan. ex: Practice the Power of PECs (personal emotional connections).
 
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This is for

sales teams, culture leaders, middle managers

Length

2-4 Hours, Virtual or on-location

Pricing

$199 PER PERSON*

 

*A minimum of 12 people, maximum of 30 people per module session.

REQUEST INFORMATION

 

 

 

 

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